Who we are:

We are a 24-7 inbound and outbound contact centre who is highly focused on coaching and training our representatives to provide the same exceptional service to customers that you have come to expect from an in-house team – while saving your company the cost of hiring, training, and employing in-house support staff.

We understand the importance to maintain integrity and guaranteeing a high level of customer service . Under Mena’s leadership, Future Today aims to exceed the average level of service in the outsourced contact centre industy.

We are highly knowledgeable with call centre applications such as IVR,CCR ,CRM and hosted PBX systems

Customer Service:

We represent your company by putting quality first with every call we answer, while you focus on your core business.

Customized packages to suit your individual needs

Hosted phone system with live answer

Bi-lingual (French and English)

24-7 Help desk

All calls recorded for quality assurance

Caller ID captured

Sales lead generation

Survey calls

Email management